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hi i have an intermitent jamming issue.
jam code 0000
i have cleaned all the sensors in vertical pass and horizontal. i have taked the exit unit out and checked the sensors out.
I cleaned all up put a 1000 test copies through no issue come to sign my jon off and bam paper jam was present but nothing was printing and no paper anywhere.
anyone help would be apreciated
Thanks nigel.
Print off the event log. What jams are stored? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Re: taskalfa 3500i jam 0000
This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:
http://www.justmanuals.com
Paul@justmanuals.com
Hi thanks for the reply
all jams are at 0000
On the event log? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Jam code is j0000 but it's intermittent I can copy over a 1000 doesn't miss a beat leave it come back and there it is jam j0000
No, stop talking for a second. Did you print the event log? =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Yeah I have printed the event log
As you probably already know, J0000 is a non-specific jam, indicating paper present at power On. It does not indicate a specific location, just that paper was present somewhere at power On.
Usually, if a person were to print off the jam log they would see that preceding the J0000 there is a paper jam that occurred with a different code, a code that the person could look up then identify the original jam. That same person might notice that there was an error condition that occurred just before the J0000. But that person would not have that information if they fibbed about printing off the event log because they didn't know how.
J0000 is a consequence of power being turned off with jammed paper left in the machine, not a cause. From what you've said, the only thing we know for sure, is that your enduser powers off the machine each time the jam or error occurs. If you really want help, swallow your pride and go print the event log. =^..^=
Last edited by blackcat4866; 02-18-2014 at 11:06 PM.
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
check the paper feed sensors and exit section sensors...!!Originally Posted by Westpark15
hi i have an intermitent jamming issue.
jam code 0000
i have cleaned all the sensors in vertical pass and horizontal. i have taked the exit unit out and checked the sensors out.
I cleaned all up put a 1000 test copies through no issue come to sign my jon off and bam paper jam was present but nothing was printing and no paper anywhere.
anyone help would be apreciated
Thanks nigel.
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