Thanks: 
Likes: 
Dislikes: We now have the latest net support firmware on test with the machines in my original post.
Since the issue tends to occur on the weekend we should know if it works next week.
We now have the latest net support firmware on test with the machines in my original post.
Since the issue tends to occur on the weekend we should know if it works next week.
New firmware posted last week 10/2013 fixes these issues.Originally Posted by tcs04
Was just working on a MPC 6003 today that was getting SC 899. Downloaded latest firmware this morning and upgraded.the 6003. SC 899 still occurred on power up after upgrading when the data in light came on. Powered off and back on and SC did not occur. When data light started blinking, went to printer function. One print job was listed and the status was processing. Nothing printed. Checked job details and found that the job was a web page (.php extension). IT person back in Bakersfield that I usually work and usually will take care something like this herself in a matter of minutes was on vacation this week. The other local IT was going to contact corporate IT to clear the job from the server. After waiting about 30 minutes, we found the computer (and person) that the job originated from. When first attempt to delete the job justed a status on the computer of deleting, I turned the 6003 off and disconnected it from the network. After about 30 seconds, the job disappeared from the queue. Powered the 6003 back on and reconnected to network. All is fine now.
Yes, Your problem is going for now until someone else prints a file that the Ricoh copiers do not like. The SC 899 seams to be happening more often than ever. I just had the same issue on a MP 6002 and MP 8001 in the same office. I did not check the full extention of the file, but it was a long string coming from a web site. I am instructing my customer when printing from the internet to select bitmap printing instead of true type font from the properties of the print driver or convert it to a PDF than print the file.
absolutely MUST have the LATEST Firmware and also JAVA - dont skimp, DO them ALL.
I have just had this on a brand new MPC5503 - SC 899 about 1-2 minutes after power on, stand alone, not connected to anything. UPdated firmware, still there, then updated Java and fault went away.
Good Luck guys !!
hello friend
can i ask you procedure for java update for mpc 3003.
Thanks
Don't add your questions to existing threads!! It is a good way to get ignored. Start a new thread.
What is the meaning of life?
We exist to rebuild MPc4502 fusers and to constantly update Ricoh Frimwar!
Well...Meh tell you later.
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