Hello -
I have a Ricoh SP 8200 DN (same engine as the MP5000, I believe) and it is having trouble feeding from tray 1. It has about 300,000 pages on it and I have done all the maintenance (drums, feed rollers, fuser, etc) as needed but can't figure out what is wrong with it. The issue appears to be related to a white plastic retainer clip that holds the feed rollers in place. If I look inside, it appears that the white clip is loose and has become un-snapped or has slightly moved out of position compared to the one on tray 2. If I snap it back into place, it will print fine for a little while, but will then start having issues again once the clip pops back out.
Thanks for any help - this has been a great printer otherwise.
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