Ricoh C4500 scanning to Windows 2012 via SMB

[NeoMatrix]

I'm on site at the client's office today and have done some testing and it still is not working.

I can ping the machine's IP address no problem (10.10.10.5).
I have that machine as primary DNS server (10.10.10.5).
I tried having username be "MyAdminName" and "DOMAIN\MyAdminName".
I've made sure the Password is correct.
I went to a computer that was NOT on the domain and put in the same path \\ServerName\Shares\EmployeeName\Scans and prompted me for a username and password. I supplied it and was able to read / write to that directory.
The last page of the Print List shows the following: #[smb client(256)] 15/01/14 09:27:12 SMBC: failed to write file (08212:0x2020001) ERR:

Is the above IP and DNS just a typo?
Your machine(MFD) fixed IP address cannot point to the same DNS address, they must be different.
Example :
MFD IP: 10.10.10.5
DNS IP :10.10.10.1

[HughOD]

Are you sure that you got the Network Support Special/Custom Firmware B2215605L_LRC0451 Dated 12/5/2012

Not to be confused with Network Support Normal Firmware B2215605L Dated 7/16/2010

Both show as ver. 5.20

slimslob originally said to use Custom Firmware B222_NCS_v5.20_LRC0355. That did not work.
Tech just installed Custom Firmware B2215605L_LRC0451 which worked!

Thanks all!!!

[solorajder]

I can't get firmware B2215605L_LRC0451 on My RICOH, and I'm not from USA, so I can't get it from TSRC.
Can somebody please, who have access to this firmware, attach it here.
Thank you.

[slimslob]

I can't get firmware B2215605L_LRC0451 on My RICOH, and I'm not from USA, so I can't get it from TSRC.
Can somebody please, who have access to this firmware, attach it here.
Thank you.

As it is a custom firmware, it is not available for direct download from My Ricoh. You need to talk to a product specialist.

[Mark Bbb]

I am impressed of the high knowledge in this threat.
I whish i had this knowledge too, so understanding you guys and solve such problems.
There are schools here in my town for adults for IT, but it is a three year intensive course.
Perhaps anyone of you have a better proposition?
What i am in need of is the scanning matter: how does it work? Difference scan to mail of map...
Ricoh has such a course, but only in theory...