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Old 10-30-2008   #1 (permalink)
prntrfxr
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Location: Norcross, GA
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hp 4250 with 68 Error

Customer shipped me a 4250 with a note in the box that said "Defective Formatter". It printed fine to me. Needs a swing plate repair kit and fuser, but printout looks good. Event log shows 3 68 Errors, but I couldn't duplicate the problem. If you were me, would you replace the formatter anyway to cover your backside or repair what was bad and return it with no formatter problem found? I havent seen too many 68's on 4250's in the past and usually performing cold reset or worse case clearing nvram (last resort before replacing formatter) cleared the problem.
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