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ADD TONER ' RICOH 1055
Hello all!
we have a ricoh 1055 machine , upon turning it on we see an error which shows paper jam on B2 ( there is nothing) and after re closing the door of the machine it goes away - after a while it shows add toner error , the motor for the toner works and it actually adds toner to the machine but the error does not go away and no matter how many times I open and close the front door it still shows that the toner is loading - just when I disconnect the cable for the sensor , after some sec the error goes away - I will be able to print like 500 pages and so but as no toner is going any more to the machine it starts fading away the print - then again after connecting the cable it happens the same.
I have talked and showed the machine to some technician but no solution yet , I will really appreciate any help
Regards
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Re: ADD TONER ' RICOH 1055
It seems that you have already answered your own question. If you can " disconnect the cable to the sensor " and run it and have the problem when you reconnect it. Have you tried replacing the sensor that you are disconnecting?
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