Have a customer who has a lanier MPC2003. Prior they had a LD620c (mpc2001). They have been complaining for the past year that they occasionally send print jobs, data light flashes briefly and nothing comes out. They are using access codes, so I have assumed that was always the problem of sorts. Sales sold them the MPC2003 only to find it does the same thing. Myself and several other techs have tackled this problem to no avail. I got lucky last week and it happened in front of me. Customer was printing from some cloud program using Chrome. I had them sign me in on my laptop to the site using chrome, it printed normally. Their pc's would not.
Here is the solution. When you hit the link to download chrome from google, you get the 32 bit version. The 64 bit version can be found lower in a hyperlink. Every one of their computers had the 32 bit version. I uninstalled the 32 bit on one pc, Ran ccleaner for the registry and loaded the 64 bit chrome. IT WORKED AS EXPECTED. Finally got these people off my @ss. HOORAY
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