FS-9530DN - Call Service F030:0300100?

[Bdok]

What does this error code mean on a Kyocera FS-9530DN?:

Call Service
F030:0300100

It's been showing up intermittently on the printer. Powering off seems to clear it for a awhile.

Thanks!

[blsquires]

What does this error code mean on a Kyocera FS-9530DN?:

Call Service
F030:0300100

It's been showing up intermittently on the printer. Powering off seems to clear it for a awhile.

Thanks!

Main PWB system error

Defective main
PWB.
Replace the main PWB and check for correct

operation.
although this is the fix by the manual they usually only need a firmware update

[10871087]

although this is the fix by the manual they usually only need a firmware update

Agreed, you might want to add in a re-seat of connectors and boards for good measure.

[Bdok]

Thank you -- that's very helpfull!

[LNorris]

double-check the print driver make sure its the right version with the pc/server being used. we had this show up on a color Kyocera printer. swapped boards, firmware and such, still didnt work right. put it in my office and it works fine. this was a c5015...we put a 5020 in its place and it works fine now.

[madas]

this code is also associated with corrupt files sent to the printer. i have never had to change the board or dimm. turn off the m/c unplug from the network turn on the m/c it should reset. check print queue and delete the offending file recconnect to the network should be fine

[KyoSpec]

What does this error code mean on a Kyocera FS-9530DN?:

Call Service
F030:0300100

It's been showing up intermittently on the printer. Powering off seems to clear it for a awhile.

Thanks!

It is extreemly unlikely the error is caused by a hardware fault, simply updating the driver often resolves the problem, worst case updating the firmware should resolve the fault