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  1. #21
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    Quote Originally Posted by teckat View Post
    *******
    Many issues with printers (and this includes all makes)
    Usually starts from poor maintenance, poor location, improper installation, lack of training on units being serviced, techs tacking a shotgun approach to the issue, poor troubleshooting techniques, clients trying to repair, use of non-OEM crucial parts, following the proper part replacement procedure, poor record keeping at problem product, © :'(
    and one of the most important issues , customer buying \leasing a printer that does not fit their present or future projected workload.
    Nicely and concisely said.....

    Bottom line though in all the above... the mighty $$$....dollar.....$$$$.....

    As it will always be said for time immeasurable -- "The love of money is the root of all evil"...
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

  2. #22
    Tech Specialist 1,000+ Posts Canuck's Avatar
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    This is a cheap colour printer, pulverized toner, cheaply designed. Don't try to compare it to 5000 or 5200 series. When a customer goes from a Irc3380 to one of these, they have been downgraded

  3. #23
    Service Manager 10,000+ Posts
    Iradvc2025 error code e020-1360 after replacing bk drum

    teckat's Avatar
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

  4. #24
    Technician
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    Replacing the chip from old drum to new drum is a cheat - not recommended

    check wee clips are on springs at front and rear of ext trans unit (one white, one black)

    Clean laser and patch sensors

    new drum

    Do T1 up in Service mode and then open and close door.

    Vac out entrance to hopper and ensure sensors are clean . (one at each side of hopper opening)

    Failing that new Laser and Full HVT will normally resolve


    Ciara

  5. #25
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    Changing the chip (the copper connector on the front) on the new drum to the one for the old drum will remove the error but may not fix the real issue

    Sent from my SM-G925T using Tapatalk

  6. #26
    Senior Tech 100+ Posts
    Iradvc2025 error code e020-1360 after replacing bk drum


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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    Take the laser assy out and give a good clean to mirrors/lens and polygon motor surfaces.

    Sent from my SM-G901F using Tapatalk

  7. #27
    Senior Tech 250+ Posts
    Iradvc2025 error code e020-1360 after replacing bk drum


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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    teckat, wow, well said!

  8. #28
    Senior Tech 250+ Posts JPiek's Avatar
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    Quote Originally Posted by Portabubblejoan View Post
    Replacing the chip from old drum to new drum is a cheat - not recommended
    True, but if all reccomended solutions fail, ie. the machine cheats you, i cheat him back !
    Johan

  9. #29
    Trusted Tech 50+ Posts
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    hi please don't change chip.you will come right now but only for abit.old problem will just come to new drum..for example.bk is light.u rep new drum but get err and u swop chip.will be fine for 3 or 4 days then after that new drum will become light.yes problem is laser.inside laser you must clean lens and poof problem will be sorted.

  10. #30
    Senior Tech 250+ Posts JPiek's Avatar
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    Re: Iradvc2025 error code e020-1360 after replacing bk drum

    I've not seen the original problem coming back after swapping the chip.
    Johan

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