Results 1 to 6 of 6
  1. #1
    Senior Tech 100+ Posts
    Join Date
    Feb 2013
    Posts
    219
    Rep Power
    25

    'system settings disables printing of incoming fax data'

    Hello,

    I've just been emailed the attached by a client.

    I haven't seen this before.

    I've asked him to check that data forwarding is disabled (which it was).

    They're a 4 hour round trip, so I'd rather fix over the phone if possible.

    Any help would be great
    Attached Images Attached Images

  2. #2
    Senior Tech 100+ Posts
    Join Date
    Mar 2014
    Posts
    127
    Rep Power
    23

    Re: 'system settings disables printing of incoming fax data'

    In the tray settings there are boxes to enable fax printing. They may not have fax printing enabled for any tray.

  3. #3
    Senior Tech 100+ Posts
    Join Date
    Feb 2013
    Posts
    219
    Rep Power
    25

    Re: 'system settings disables printing of incoming fax data'

    Ok, I'll ask them to check, would that cause this message?

    They have two MX5112's and it's only happening on one.

    Many thanks.

    Quote Originally Posted by mttech View Post
    In the tray settings there are boxes to enable fax printing. They may not have fax printing enabled for any tray.

  4. #4
    Senior Tech 100+ Posts
    Join Date
    Mar 2014
    Posts
    127
    Rep Power
    23

    Re: 'system settings disables printing of incoming fax data'

    Yes, It will. Some user may have changed it without knowing what it does.

  5. #5
    Senior Tech 100+ Posts
    Join Date
    Feb 2013
    Posts
    219
    Rep Power
    25

    Re: 'system settings disables printing of incoming fax data'

    Thanks for this. You saved me a long trip.

    Cheers

    Quote Originally Posted by mttech View Post
    In the tray settings there are boxes to enable fax printing. They may not have fax printing enabled for any tray.

  6. #6
    Senior Tech 100+ Posts xring1958's Avatar
    Join Date
    Mar 2016
    Location
    Houston, Texas
    Posts
    166
    Rep Power
    18

    Re: 'system settings disables printing of incoming fax data'

    Some times if a machine is doing something crazy and I have looked all over the settings for an answer without seeing a solution I will clone a machine with the same features then import them into the troublesome machine. It doesn't tell me what the solution was but as a last resort it has been the FIX.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here