Originally Posted by
guitar9199
You MIGHT not need the update... I've seen this happen on several MFP's using SMB for scanning. It's actually a NetBIOS issue in the newer versions of Windows that's bitten my backside a few times.
Go into the Network and Sharing Center, click on the offending PC's Ethernet icon, click Properties, then select the IP v4 protocol and then click Advanced. Select the WINS tab and change to "NetBIOS over TCP/IP", and then click OK/Done all the way out.
SMB doesn't like to play well on a NetBIOS over DHCP configuration for some reason. Give this a try, and I'll bet you're ready to go again.
...just make sure your SMB destination folder is shared properly, and you have valid credentials for the scan feature to access the computer, and you're all set.
Good Luck!
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