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Old 01-08-2009   #2 (permalink)
TheOwl
Service Manager
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Join Date: Nov 2008

Australia au tasmania
Location: Tasmania
Posts: 391
Rep Power: 7TheOwl will become famous soon enoughTheOwl will become famous soon enough
Before replacing the NIC, try the following.

08-693 (Reset the NIC)
08-1119 (Reset the NIC)

If those don't get your card up and running, then there is a jumper setting on the card it self. Remove the card, and change jumper settings for OP2 or FACT then plug the card back in and turn the machine on. When the lights on the card flash between Green and Orange, turn the machine off and then replace the jumper back to the original setting.

Failing that, do a firmware upgrade on the machine (including the NIC) and failing that, format the HDD using 08-690 mode 2.

WARNING -08-690 mode 2 will cause the loss of any information contained on the HDD including the address book, deparment codes, e-filing and etc.

If all this doesn't work, then replace the NIC and make sure it's firmware is concurrent with what is on the machine.
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