this darn thing don't make no sense. the display will show "print bar jam" and a short video and description of how to "open the ink access door, remove any obstructions and close the door. once done, touch OK." but there isn't anything in there. its just a cavity that holds the ink cartridges? i have looked inside at the ? web station that slides over and back, the ? wiper scanner. after resetting it, it might work for a while, maybe not. the customer said that lately when they attempt to perform a print head cleaning, it will only start and freeze up on the first stage. they unplug and it may go into the 2nd stage next time, but never finishes.
does any one know what to make of this error? any help would be greatly appreciated. thank you very much. have a nice day, Jim
Bookmarks