Results 1 to 10 of 10
  1. #1
    Senior Tech 100+ Posts blackdog's Avatar
    Join Date
    Jun 2012
    Location
    MA
    Posts
    211
    Rep Power
    30

    IRAC2020 Skewy, Lewy & Dewy

    Gentleman I have an ongoing issue with two IRAC 2020's
    Skewing only when printing and only on 2nd and subsequent pages.
    Tried several driver versions to no avail.
    Any suggestions would be appreciated greatly.
    Thanks.....

  2. #2
    Senior Tech 100+ Posts blackdog's Avatar
    Join Date
    Jun 2012
    Location
    MA
    Posts
    211
    Rep Power
    30

    Re: IRAC2020 Skewy, Lewy & Dewy

    Quote Originally Posted by blackdog View Post
    Gentleman I have an ongoing issue with two IRAC 2020's
    Skewing only when printing and only on 2nd and subsequent pages.
    Tried several driver versions to no avail.
    Any suggestions would be appreciated greatly.
    Thanks.....
    No one out there with this issue ever?

  3. #3
    Technician Burdy500's Avatar
    Join Date
    May 2016
    Location
    Meppel
    Posts
    44
    Rep Power
    17

    Re: IRAC2020 Skewy, Lewy & Dewy

    do you have example to show?

  4. #4
    Senior Tech 100+ Posts blackdog's Avatar
    Join Date
    Jun 2012
    Location
    MA
    Posts
    211
    Rep Power
    30

    Re: IRAC2020 Skewy, Lewy & Dewy

    Quote Originally Posted by Burdy500 View Post
    do you have example to show?
    No example but I can tell you PDF Docs are fine all other apps are crooked.

  5. #5
    Technician Burdy500's Avatar
    Join Date
    May 2016
    Location
    Meppel
    Posts
    44
    Rep Power
    17

    Re: IRAC2020 Skewy, Lewy & Dewy

    sorry then I have no idea

  6. #6
    Service Manager 5,000+ Posts
    IRAC2020 Skewy, Lewy & Dewy

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    7,552
    Rep Power
    182

    Re: IRAC2020 Skewy, Lewy & Dewy

    Are you sure it is only the PRINTS that are skewed & not the COPIES?

    Does it only skew from one cassette or all? how about the bypass?

    What SSW version is the machine on?

    Give as much info as possible, help us to help you!
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  7. #7
    Tech Specialist 1,000+ Posts Canuck's Avatar
    Join Date
    Nov 2007
    Location
    Southwestern Ontario
    Posts
    1,713
    Rep Power
    63

    Re: IRAC2020 Skewy, Lewy & Dewy

    Makes no sense at all. Prints coming from other tray? How much skew? Is it intermittent? Upgrade firmware then go from there. Makes no sense whatsoever...PDF is ok? Run from all trays....Are they scanning stuff and then printing it? What are "other apps'? Need lots more info....

  8. #8
    Senior Tech 100+ Posts blackdog's Avatar
    Join Date
    Jun 2012
    Location
    MA
    Posts
    211
    Rep Power
    30

    Re: IRAC2020 Skewy, Lewy & Dewy

    Ok got this issue narrowed down.
    IT dept. has these 2020's defaulted to Duplexer.
    Skewed prints/copies only when Duplexing.
    Have Three of these boxes with same problem.
    Must be a service bulletin on this issue?
    Has any of you had or heard of this issue?

  9. #9
    Service Manager 5,000+ Posts
    IRAC2020 Skewy, Lewy & Dewy

    copier tech's Avatar
    Join Date
    Jan 2014
    Location
    London
    Posts
    7,552
    Rep Power
    182

    Re: IRAC2020 Skewy, Lewy & Dewy

    Now we are getting somewhere!

    So basically your issue is the machine is skewing when double-side printing & copying.

    As said above first update your SSW (Current version is 47.01 released this month.)

    Also see attached bulletin.


    Measure against skew of 2nd side of 2-sided page.pdf
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk




  10. #10
    Senior Tech 100+ Posts blackdog's Avatar
    Join Date
    Jun 2012
    Location
    MA
    Posts
    211
    Rep Power
    30

    Re: IRAC2020 Skewy, Lewy & Dewy

    Quote Originally Posted by copier tech View Post
    Now we are getting somewhere!

    So basically your issue is the machine is skewing when double-side printing & copying.

    As said above first update your SSW (Current version is 47.01 released this month.)

    Also see attached bulletin.


    Measure against skew of 2nd side of 2-sided page.pdf
    Hey Thanks London Tech you're an ACE
    Had a suspicion there had to be a bulletin on this issue.
    Thanks again......

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here