Got a Ricoh MP 2851 with 2 cassettes. Neither cassette will lift paper and display shows paper empty. Sometimes you get a reseat cassette message. No lifter movement in either cassette. Suspect a board issue (IOB or BICU) as both cassettes failed at the same time after customer moved machine and plugged it into an overloaded power strip with about 5 other things plugged into the strip. Bypass works fine. The rest of the machine functions normally.
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