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C284e dead
Just got this machine in for a client and it’s dead. First two Pillars show up on the screen and that’s it. Unplugged all accessory modules and still the same. Any ideas?
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Re: C284e dead
Will firmware fix this?
Originally Posted by
mincopier
NVRAM.
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Re: C284e dead
Originally Posted by
mrfuser
Will firmware fix this?
If it is the SSD causing the problem there is specific firmware. Although it may not help if it is not booting.
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Re: C284e dead
I tried unplugging the hard drive also and it still won’t boot
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Re: C284e dead
Noticed cpu fan isn’t even coming on and there are 4 (I think) red leds lit up on the mfp board if that means anything.
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Re: C284e dead
Well I download the firmware and tried to upgrade . Even though the screen did nothing the machine rebooted itself and came up to ready State ! Go figure that one out !?!?!?
Only problem now is it won’t recognize drawer one
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Re: C284e dead
go into service and under part isolation turn the tray back on
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Re: C284e dead
Sorry I mis wrote. It sees the drawer only shows “????” On it and when you touch that drawer it says to reload paper. I checked paper lift and that is working so not sure why it doesn’t recognize size nor amount of paper loaded. Hmmm
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Re: C284e dead
??? means it is between sizes. Remove the tray and check the slides on the tray and the sensors at the back inside the machine.
Set both trays the same and compare the sensor checks.
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