| OK, I even added a second similar named scan to SMB account and set it up with same userid and it got same error when scanning. Changed the userid to myself (with my password) and it worked fine, so I then changed it back to the original user without entering any password (who had the scan problem) and it worked. The next day it was broken again, so I entered the user's current network password into the SMB setup with her userid and it works fine now. Only thing that I can think of is that somehow the Konica got stuck on the user's old password and to get it unstuck it needed a different userid (and password) entered in. HTH |