| I have had similar issues with these devices, but I have been able to solve all my issues by changing a setting on the machine through the Web Interface.
Logon as Admin - Network - SMB - Client - NTLM
Make sure that your NTLM version is set to v1/v2. This makes sure that the machine will authenticate to both local usernames and AD usernames.
Also, when recreating usernames, make sure that 'User must change Password at next logon' isn't ticked because this will also stop the machine from logging in correctly.
Also, try using FQ usernames in the machine. IE:
copier@example.internal or what ever your internal domain is as some can be .internal, some might be .com and so on.
If you have a separate account for the copier, check the security logs on your server as they will give login and log out audits. Macke sure that the machine is deffinately trying to logon correctly. |