Well that's a joke, K-M are going into our happy customers and undercutting our quotes and doing rediculous CPC ! 3.43p for C5501 colour on single click A3 ? How are the dealers ever going to survive ?
My understanding is if our customers are happy with the service provided then K-M should walk away from the deal. I hope K-M direct discover the huge losses to their revenue is caused soley by their sales force.
May they choke.
