| BIG OOPSIE!
It wasn't my oopsie, but it was on one of my
XEROX 4000s Shudder time again.
This oopsie occurred because my co-worker
was helping me to get my head above water.
It was a machine in my NEW territory.
I had made one visit to this fine machine, but
another problem showed up.
When I visited this machine (for the first time)
I did I think all the good stuff we all do during
our visits. I was sitting on the floor fiddling
in the xerographic cavity and when
I was loosening a nut with my quarter inch
open end box end wrench when ( clumsy me ) I
dropped it! When it landed in the big black
plastic base it did not make a sound
as we might expect. I was able to reach
the wrench and I picked it up.
Surprise! The reason that the wrench didn't
make a sound when it fell was that the plastic
base was full of toner ( don't know why) and
fuser oil. What a fine sticky sludge I had.
I cleaned my wrench and finished doing
the "total call" and tested it. I didn't do
anything about the BLOB down there, because
I was way behind on my calls, and I was running
and co-workers helping me in my new territory,
and flagged this one, in my note book for my next visit!
I am starting to SHUDDER, just thinking about this
call!
Well before I could get back to this machine
the customer called with another problem, and a
willing co-worker took the call. It was his first visit
as it was mine, and he was more observent than I was for my
visit.
He spotted the BLOB, but he didn't touch it. He went to his car
and brought in his "super suck" vacuum cleaner. He sat down
on the floor and fired up super suck and pushed the
crevis tool into the blob that he thought was only toner.
You can well imagine the sound as the vacuum cleaner
sucked up the toner/fuser oil blob. Some of the blob
got out of the vacuum cleaner to cause a huge mess.
It was a tile floor so my co-worker ( bless him) was able
to clean up the mess so well that the little room
looked as if nothing had happened.
I bought him lunch and were then able to laugh
at the near disaster.
I can't recall whether there was a prize for that story,
but it got lots of laughs.
My co-worker left Xerox, but not because
he had to fight with the blob
This story still causes laughs and puzzlement
to new hires..
Robert
"Still no shudder in my life, and I spent
9 or 10 years on the 4000s in that territory
and I remained "sane" I think!!" |