Taminol
10-05-2015, 01:21 PM
Hi Guys,
As the title suggests, we have a C654e with FS535 (100 sheet stapler) which occasionally 'runs on'.
Only seems to occur when a corner staple job is requested, but it won’t go wrong to order. Maybe once or twice a week. The job may or may not have completed, but what happens is the finisher keeps running for a minute or 2 and then throws up a J72-90 or a J71-01. You can then do a quick open/shut of the front door and the jam code goes away and everything is good.
Quite interestingly, on the Management Lists where it shows the jams, there is no paper try or paper size or zoom ratio showing when the machines falls over with the finisher running on problem.....curious
I have a video if anyone needs me to post it?
Any thoughts?
Thanks
As the title suggests, we have a C654e with FS535 (100 sheet stapler) which occasionally 'runs on'.
Only seems to occur when a corner staple job is requested, but it won’t go wrong to order. Maybe once or twice a week. The job may or may not have completed, but what happens is the finisher keeps running for a minute or 2 and then throws up a J72-90 or a J71-01. You can then do a quick open/shut of the front door and the jam code goes away and everything is good.
Quite interestingly, on the Management Lists where it shows the jams, there is no paper try or paper size or zoom ratio showing when the machines falls over with the finisher running on problem.....curious
I have a video if anyone needs me to post it?
Any thoughts?
Thanks