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Taminol
10-05-2015, 01:21 PM
Hi Guys,

As the title suggests, we have a C654e with FS535 (100 sheet stapler) which occasionally 'runs on'.

Only seems to occur when a corner staple job is requested, but it won’t go wrong to order. Maybe once or twice a week. The job may or may not have completed, but what happens is the finisher keeps running for a minute or 2 and then throws up a J72-90 or a J71-01. You can then do a quick open/shut of the front door and the jam code goes away and everything is good.

Quite interestingly, on the Management Lists where it shows the jams, there is no paper try or paper size or zoom ratio showing when the machines falls over with the finisher running on problem.....curious
I have a video if anyone needs me to post it?

Any thoughts?

Thanks

EarthKmTech
10-05-2015, 03:38 PM
on the old 652 series with the similar fs-526 finisher something similar happened but only in 2 position mode.

when the top stapler was in action and there was enough wobble in its movement due to mal adjustment of the tracks it would loose position of the stapler by moving past a photosensor unexpectedly due to slop, not staple and then eject the set declaring a paper jam. However this was 2 position mode, cant see how this would happen on corner mode as it doesn't have to move - unless its moving out of the corner position some how or getting stuck on something.

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