BizHub C654e Printing issue

[halbrandenburg]

Customer is reporting that occasionally, when the copier runs out of paper during a print job, once paper is replaced, the job will not resume printing. Anyone else run into this and have a solution? Thanks in advance.

[copier tech]

I had this before, I told the customer to be paitent as there is a bit of a delay while the tray lifts etc. I also updated the firmware & set to function version 7
Never heard back after a few months so assume that fixed it.

[blackcat4866]

You might also go to tray settings, and change Auto Tray Switching from Restrict to Allow, then select some trays to auto switch. =^..^=

[copier tech]

Yeah tray setting auto switch is a good point, but if that's not set i'd expect it to happen every time the paper runs out.