View Full Version : Miscellaneous B552 displays: the documents size cannot be detected..?

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Copier Builders SA
03-21-2016, 03:56 PM
Hi guys

If you use the DF everything is fine! When you open the DF however it displays that there's an open component - please close. If you put any size paper on the platen glass it tells you "THE DOCUMENT SIZE CANNOT BE DETECTED, REMOVE THE DOCUMENT AND POSITION IT CORRECTLY". The platen glass can't be used for any copying?

I have checked the paper size settings, marketing area.

Any suggestions will be appreciated!

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