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copierjeff
07-14-2016, 05:15 PM
Customer states that the touchscreen will go blank, then they turn the machine off and on and it will work again.
I haven't seen this happen.

Synthohol
07-14-2016, 06:19 PM
Could just be normal operation going to sleep after x minutes.
You can disable sleep mode in service mode then admin mode to turn off sleep and see if that helps.

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