glenf
05-08-2017, 02:03 PM
Hello All
this is my first post so I am hoping I can find some useful technical help.
I run a direct mail company and print on (3) Konica 1250 B&W printers
My current dilemma is I am printing on an 8.5 x 11 "snap pack" form with a 1x3 diecut poly window
The printer is throwing codes because of the sensors in the printer sees the window and stops printing
Has anyone had this issue and come across a solution.
Of course the Konica service technician says it will not work, but I believe there is a way to get around this. We have tried different trays and directions but not working.
Any suggestions? Much appreciate any input
Thanks
Glen
this is my first post so I am hoping I can find some useful technical help.
I run a direct mail company and print on (3) Konica 1250 B&W printers
My current dilemma is I am printing on an 8.5 x 11 "snap pack" form with a 1x3 diecut poly window
The printer is throwing codes because of the sensors in the printer sees the window and stops printing
Has anyone had this issue and come across a solution.
Of course the Konica service technician says it will not work, but I believe there is a way to get around this. We have tried different trays and directions but not working.
Any suggestions? Much appreciate any input
Thanks
Glen