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jrf
01-09-2018, 10:18 PM
Hi
Has anyone found a solution for code C-9401 on the C3350 model without replacing the complete scanner unit.
the fault is probably due to the lamp or ccd but these are not available separately.

Thank you

B0265
01-10-2018, 08:26 AM
Replacing the flat Cables in the scanner unit have solved this for us.

jrf
01-15-2018, 10:53 PM
Thanks for reply.
We changed the cables 4 days ago and no code since.

mrwho
10-08-2019, 03:03 PM
Good afternoon, guys.

Sorry to hijack this thread, but can someone please provide me with the flat cables part number? I can't find it on the parts manual - the scanner unit comes up as an entire assembly...

Thanks!

tsbservice
10-08-2019, 05:07 PM
Good afternoon, guys.

Sorry to hijack this thread, but can someone please provide me with the flat cables part number? I can't find it on the parts manual - the scanner unit comes up as an entire assembly...

Thanks!
Try keys 23&24
A121PP0Q00 Flat Cable 18P
A121PP0P00 Flat Cable 24P
43763

mrwho
10-08-2019, 05:13 PM
Try keys 23&24
A121PP0Q00 Flat Cable 18P
A121PP0P00 Flat Cable 24P
43763

Thanks. My manual must be outdated - that doesn't appear in mine

Thanks again!

Kent
01-01-2021, 05:53 PM
Hi
Has anyone found a solution for code C-9401 on the C3350 model without replacing the complete scanner unit.
the fault is probably due to the lamp or ccd but these are not available separately.

Thank youthey came out with a new style scanner belt the ends were brass new ones stainless, changed the belt slightly

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