carol53
03-29-2009, 05:50 PM
Hello all,
Someone else has had this problem but I am not sure there was a resolution. My customer is getting yellow clouds...very random as to where they are on the copy and really evident on card stock. They do show up on the heavier bond but they are not as obvious. I tried what Simon suggested....ran test print #53 in each colour and they showed up on there...but on card stock only. If they were on the bond test prints I couldn't see it. Apparently this started happening AFTER one of our others techs installed a 200K PM kit. Also after I ran a Belt refresh and Toner refresh it seemed somewhat better but then after doing a few copies/prints in full colour, it came back. It happens on copies off the glass AND prints. It does NOT happen if you run just black. It only happens in full colour mode. Any ideas?
Someone else has had this problem but I am not sure there was a resolution. My customer is getting yellow clouds...very random as to where they are on the copy and really evident on card stock. They do show up on the heavier bond but they are not as obvious. I tried what Simon suggested....ran test print #53 in each colour and they showed up on there...but on card stock only. If they were on the bond test prints I couldn't see it. Apparently this started happening AFTER one of our others techs installed a 200K PM kit. Also after I ran a Belt refresh and Toner refresh it seemed somewhat better but then after doing a few copies/prints in full colour, it came back. It happens on copies off the glass AND prints. It does NOT happen if you run just black. It only happens in full colour mode. Any ideas?