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sck
05-04-2009, 07:48 PM
I get the error code Ng4400 on a mx-4501N when trying to scan to mail ..
the error is not constant and can appear after a few hours.
I cant seem to find anywhere what Ng440000 means besides that it is a network error.




I have tried looking in the handy guides and service manuals...

so anyone know where i can find a list over NGxxxxxx errors ?

ZOOTECH
05-14-2009, 09:28 PM
I got a NG440000 error on a MXM550N when scanning to email and the doc feeder jammed. The screen showed 'communication error occurred - 2 pages were transmitted' (I had 3 pages to send). The job status showed 2 of 2 pages sent with the NG440000 error. I received 2 pages in Outlook with no error indication.???

tmaged
05-16-2009, 03:50 AM
Do a packet capture with www.wireshark.org (http://www.wireshark.org). You'll be able to see what's going on behind the scenes.
My guess is gateway. It may be bouncing around inside the LAN looking for a way out before it times out. Here in the states, we can email the packet capture to Sharp's Network Focus Center for help.

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