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brent
06-03-2009, 11:20 PM
so I had an interesting service call. the machine would work fine with regular originals which are 2 sided and a fair amount of print 6percent roughly. then there was a blue original in the mix of originals. and boom it would immediately shut down and code out 46-13 on my. I know it the original color. so my question. the customer actually went into key op and made the density the second to the bottom to darkest. I went back and put all the settings back to normal. has anyone seen this happen? also the service book talked about image density control board. so this would be the next step to replace if this continues. would'nt it? thanks for the advice

brent

albasoul06
06-28-2009, 02:14 PM
upgrade firmware

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