problem bizhub C5501 malfunction code C-6708

[backspace]

Tray turne off and on. Look for conector and cable. Nothig. Just error.

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any ideas

[mrwho]

That description is a little bit vague. What do you mean by "turns off and on"? And in what conditions? When printing? When idling? When customer is changing paper or adjusting the tray? Are there any errors when you print the management list?

[backspace]

Error when copying. No other error. It is enough turn the OFF and ON, device and the error is banish. But after some time to re-appear.

I am sorry to my bad English.

[mrwho]

Error when copying. No other error. It is enough turn the OFF and ON, device and the error is banish. But after some time to re-appear.

I am sorry to my bad English.

Can you tell us exactly what the error message is? Also, print a management list and, if you can, scan it and share it with us.

[Mr Spock]

AOC/AGC adjustment abnormality
• Blocking cover and lens cover of scanner section are out of place.
• CCD board (CCDB) connector is disconnected.
• CCDB power cable is disconnected.
• CCDB IC protector is broken.
• Quantity of light of exposure lamp (L1) is excess.
• L1 does not light up.

I would flash machine then replace the ccd/harness going to ccd. Also check/replace the harness going to the lamp.

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management list

[mrwho]

I apologize - you had the error on the subject line all the time and I failed to notice it. :o

Anyway, it's like Spock said. I searched through my documentation and couldn't find anything else.

[texchar555]

1. At power up the exposure lamp moves to the left to perform shading correction, but the lamp never lights. Failed exposure lamp or Inverter board.
Replace Exposure Lamp (p/n A03U M301 01) or Inverter Board (p/n A03U M405 00) as necessary.

2. ICP1 or ICP2 has failed (OPEN) on the CCD.
Verify that ICP1 or ICP2 is OPEN and replace the CCD (p/n A03U A290 00) if necessary.

3. ICP2 on the IFB has failed (OPEN).
Verify that ICP2 is OPEN and replace the IFB (p/n A03U H100 01) if necessary.

4. ICP1 or ICP2 on the IPB (located on the opposite side of the ribbon cable connection) has failed (OPEN).
Verify that ICP1 or ICP2 is and replace the IPB (p/n A03U H020 15) if necessary.

5. The CCD wiring is poorly connected or damaged.
Reseat connection ribbon cable (p/n A03U N133 00) on the CCD unit and the IPB, inspect for damage and replace if necessary

[backspace]

Thank you for your answers.

At power up the exposure lamp moves to the left to perform shading correction, but the lamp lights. But sometimes lamp starts to scan for a sore and then goes out to the half of the paper copy to be half black or even all black.

All this happens rarely but it happens. Sometimes spent and 10 or 15 days, happens to be one or two times during the day.