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big jase
09-04-2009, 03:17 PM
i have a c451 with c2650 code it will clear but copy quailty is pixeled out ,i replace yellow chip b4 code can anyone help please!:(

emujo
09-04-2009, 05:08 PM
This code is a "backup Media Error" T/S steps include replacing the PRCB, firmware update. The sevice manual recommends you check for other codes associated with mis-installed I/U and since you mentioned you replaced the yellow chip (I assume you have some way to reset these I/Us) I would venture to say this is where the true issue lies. Try replacing the Y I/U with a new unit. EMujo

PaperCut
09-08-2009, 01:22 AM
Service EEPROM board (SVERB) has failed.

big jase
09-09-2009, 07:39 PM
thanks papercut it was the Service EEPROM board (SVERB).replaced today only issue i had license management error, but repaired that and all was back to good quaility output:D

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