bizhub c452 first installation problem

[remstaler]

Hello we bought a bizhub c452 and after installing the toners and switch on the device i have the problem, that i con do copys but i have blue and magenta lines in a distance from arround 10 mm all over the page.

Dont have any service manual to look in .

Thanks for help, Remstaler

[pepper38_cnd]

You must complete the setup as per the instructions from start to finish without missing any steps. The set up instructions come in the box with the machine.

[remstaler]

they write some about a service mode , but i dont know how to enter there

[remstaler]

still cant access to service mode ,,,,, after pressing stop i hear two short beeps

[KEVIN900]

to enter service mode: touch "Utility/Counter" button. On screen, touch "Meter-counter". Then "Detail". Then "Stop-0-0-Stop-0-1" You are now in service Mode. Good luck with the set-up. And like Pepper said above, follow all steps in exact order. Do not omit ANY step. Those lines means a step, or steps were skipped. Pay close attention to steps where you input the install date. And printing the lists.

[remstaler]

thanks lines are gone... can you tell me what is the standart admin password to set the ip adresses ?

[RRodgers]

12345678 will get ya right in Rem

[remstaler]

thanks, the delivered doku is not showing that

[KEVIN900]

That's cause it's Super Secret Copier Guy Stuff. Oh no ! I think I've already said too much.

[remstaler]

This forum help me already more then KM Germany . They only forward your problems to external services who only want to make money. A shame if you see how much that machine costs.

[mascan42]

This forum help me already more then KM Germany . They only forward your problems to external services who only want to make money. A shame if you see how much that machine costs.
Do yourself a favor and get a service contract. You'll be shocked to see how much it costs to keep the machine running without one.

[RRodgers]

So it's $300 for 1 Imaging unit? And I need 4?!?!? LOL

[Stirton.M]

Konica Minolta sells these machines usually with a service agreement. The service agreement covers ALL costs service related, including consumables and any hardware failure, as well as the issue you have encountered.

[Stirton.M]

So it's $300 for 1 Imaging unit? And I need 4?!?!? LOL


Wow...cheap down there....IUs for ours cost double that...fuser about 900, belt about the same...

[remstaler]

A service contract will work in a perfect wolrd, but we are a mining company in the middle of nowwhere in the congo. to bring in a technicien from south africa will cost more then the spare parts.

So i have no choise , i have to fix it by myself

[kmcopier]

If you had followed the setup instruction correctly you didn't had this problem.
My advise you should have bought the machine from a dealer then your machine was setup by them and no problems for you