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tcypy1961
03-31-2010, 03:39 PM
One of these machines I work on came up with the SC819 error code. The code does reset so I was wondering if this is a hard drive problem or if it could be something else? And if it is a hard drive problem, could it mean the hard drive is getting ready to go out? Any help appreciated, thank you.

TonerMunkeh
03-31-2010, 09:57 PM
819 usually means the HDD's died altogether. Have you lost the finisher and duplex options?

teebee1234
03-31-2010, 11:19 PM
Yeah most likely the Hard Drive, just replace them with off the shelf ones. Could also be the dimms, controller, nvram or firmware. I would unplug the HDD first and try rebooting (clean and reseat the dimms while you're at it). If it boots up ok then replace the HDD. If still the error with the drive disconnected, swap out the memory dimms. Try reloading firmware before replacing any other parts.

df3036
04-01-2010, 01:53 AM
We found that it is a firmware update.

Quote

Corrects the following:
• The machine does not update the address book data after SP5850-3 is executed.
NOTE: This occurs only when the address book data is in the FCU.
• SC990 or SC819 occurs during the copy job if the paper was fed through the bypass tray.
2.40s

No bulletin on the problem. It is in the firmware history...
Good Luck

LKJUJYHSDR2342
05-09-2022, 11:29 AM
Nice, I appreciate the update. (https://westhollywoodpressurewashing.com/)

davel
05-09-2022, 12:58 PM
Nice, I appreciate the update. (https://westhollywoodpressurewashing.com/)
Update? To a 12 year old thread.

Gift
05-09-2022, 02:34 PM
At least he was using the search function ;)

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