Massacrus
04-01-2010, 10:07 AM
Hi,
I'm a Ricoh engineer and am stuggling with some of my Ricoh MPC3500's. Recently a couple of them keeps asking for toner(Mostly black) after I replace it. The pipes aren't blocked up at the back and I've also replaced the developer.... We've also tried replacing the toner with a new cartridge again and again... Some of the machines will just show the cartridge is "undetectable" but will still try to add toner...others just show its 20% full eventhough its new... So far no one has been able to help with this. Oh and all the machines has the latest firmware loaded.
Hope someone has an answer for me?
Thanks
I'm a Ricoh engineer and am stuggling with some of my Ricoh MPC3500's. Recently a couple of them keeps asking for toner(Mostly black) after I replace it. The pipes aren't blocked up at the back and I've also replaced the developer.... We've also tried replacing the toner with a new cartridge again and again... Some of the machines will just show the cartridge is "undetectable" but will still try to add toner...others just show its 20% full eventhough its new... So far no one has been able to help with this. Oh and all the machines has the latest firmware loaded.
Hope someone has an answer for me?
Thanks