SPAWN
04-25-2007, 05:01 PM
Hello everybody out there!!
We have a customer with a Savin 4022, this machine was making background copies on both sides, we replaced the drum unit, the transfer roller, after that the machine was working fine, one month later the customer call for the same problem. I'm getting frustated :(
'cause I don't know what to do:confused: to fix this issue, I can't replaced the same parts, could it be the DC controller or the Bias PCB? does anybody had this problem before?
Any suggestion is welcome, appreciate your time to read my headache.
Respectfully
We have a customer with a Savin 4022, this machine was making background copies on both sides, we replaced the drum unit, the transfer roller, after that the machine was working fine, one month later the customer call for the same problem. I'm getting frustated :(
'cause I don't know what to do:confused: to fix this issue, I can't replaced the same parts, could it be the DC controller or the Bias PCB? does anybody had this problem before?
Any suggestion is welcome, appreciate your time to read my headache.
Respectfully