OutlawTorn
12-07-2010, 04:01 PM
Hi all,
Got called into a customer today and they had managed to jam the machine up trying to put card through the duplex unit from the LCT. I got that problem fixed as it was jamming constantly from duplexing at that point.
Now I am getting paper wrinkle just from the duplex? I noticed that the small plastic guide underneath the paper transport area was jammed in underneath its normal position (probably one of the reasons it was jamming)
Having pulled it clear and having a good investigation I can't see anything else wrong with the machine! The crumple is exactly the same as you get when the fuser is knackered only I changed the fusing unit last month and it is perfect.
I am a little confused, can anybody help at all?
Cheers.
Got called into a customer today and they had managed to jam the machine up trying to put card through the duplex unit from the LCT. I got that problem fixed as it was jamming constantly from duplexing at that point.
Now I am getting paper wrinkle just from the duplex? I noticed that the small plastic guide underneath the paper transport area was jammed in underneath its normal position (probably one of the reasons it was jamming)
Having pulled it clear and having a good investigation I can't see anything else wrong with the machine! The crumple is exactly the same as you get when the fuser is knackered only I changed the fusing unit last month and it is perfect.
I am a little confused, can anybody help at all?
Cheers.