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mtp23451
01-03-2011, 09:32 PM
KM C351 Touch screen display is non responsive. Display lights up and shows all options but doesn't respond to any selection. Help ?
Also where may I find service manuals for C351 ?
Tks :confused:

ineo+6501
01-04-2011, 08:18 AM
Hi

There are dozens of threads on here which relate to unresponsive touchscreens. It is a well known issue and often the only solution is to replace the touch glass with a new part.
Depending on which part of the world you are you may be able to get a free glass from Konica but you will need an authorised dealer to do this.

Regards

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