spc420dn intermittent feed/jam

[totoro]

Hi All,

I'm working on my first spd420dn printer. It has an intermittent feed/jam problem. More often than not the paper will come 1/2 way out of the tray and register a jam. I changed feed roller and sep pad and the problem got better, but still jams. Is this product like most Ricohs and has bad clutches? Any advice would be appreciated. TIA

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