Error code c370 toshiba e-studio 3510c

[ServiceQuestion]

What is the c370 error code, for this Toshiba 3510c, and service call display message?
Thanks,
ServiceQuestion:confused:

[JustManuals]

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Paul@justmanuals.com

[Hansen88]

I believe that code is transfer belt motor abnormality. I have not had this code before so I can not help you on a fix though.

[Mr Spock]

(1) Check if the connector of the transfer belt unit is not disconnected.
(2) Is the transport belt unit working normally?
(3) Check if the connector of the transfer belt motor is not disconnected.
(4) Check if the connector CN341 on the LGC board is disconnected.
(5) Check if the fuse on the LVPS has blown.
(6) Check if the transfer belt release detection sensor is working properly.
(7) Replace the transfer belt motor.
(8) Replace the LGC board.


Last time I had this the blet had torn.

[Service print]

(1) Check if the connector of the transfer belt unit is not disconnected.
(2) Is the transport belt unit working normally?
(3) Check if the connector of the transfer belt motor is not disconnected.
(4) Check if the connector CN341 on the LGC board is disconnected.
(5) Check if the fuse on the LVPS has blown.
(6) Check if the transfer belt release detection sensor is working properly.
(7) Replace the transfer belt motor.
(8) Replace the LGC board.


Last time I had this the blet had torn.

Hi,
I have a toshiba studio 3510 c at job, and the 370 code and service call is displayed from 2 weeks...I read your answer,and i ask you for details of how to reach trasport belt to check those 8 steps or, please if you can send a service manual for this machine, or just tell me how to reach to components described by your answer . Thanks and a good day!

[terencebar]

1. Remove Transfer Cleaning blade infront
2. Release blue leaver to release the transfer belt
3. open the right hand door
4. unplug the transfer belt connector
5 pull transfer belt gently towards you if it struggles to come out refer to number 1or 2

Once the belt is out you will be able to see if there is anything wrong with it

Good luck

[arnh79]

Hopefully he's already fixed it in the past 3 years. :)

[terencebar]

[hahaha yeah i would hope so, only saw that it was 3 years ago after i posted the reply;)