toshtech
09-18-2011, 11:07 PM
Hi all,
I've got a 350 configured to forward incoming faxes to email. At one point in time, the email subject line used to read "RECEIVED BY [sender's phone #]". Another tech went into the account and upgraded it to v4006 from v370. The copier still forwards to email, however the subject line in the email reads "RECEIVED BY [copier's phone #]". I've gone through the GD manuals and the TopAccess guides without success, and even went as far as downgrading to 370 again without success.
Any ideas?
I've got a 350 configured to forward incoming faxes to email. At one point in time, the email subject line used to read "RECEIVED BY [sender's phone #]". Another tech went into the account and upgraded it to v4006 from v370. The copier still forwards to email, however the subject line in the email reads "RECEIVED BY [copier's phone #]". I've gone through the GD manuals and the TopAccess guides without success, and even went as far as downgrading to 370 again without success.
Any ideas?