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COPIER DAVE
09-21-2011, 08:56 PM
I have a Bizhub C250 that we have had in a customers office for several years with no problems. We installed a fax sysyem and everything apears to be right but for the fact if won't send a fax but it will recieve. I had a different C250 with a fax and compaired the settings and I don't see any differences. Thanks for any help you can give me.

jackson
09-22-2011, 12:29 AM
Have you selected the correct Marketing area for your country

Mr Spock
09-22-2011, 05:00 AM
Check the following (and in no particular order)

Marketing area
initialize all fax data (at least 3 times)
check the polarity of the line
check that it is not a dsl or voip (not supported but may work with the correct filter)
Line quality check
dial a number while on hook and listen to what it says
DO THEY NEED A PREFIX NUMBER ON THIS LINE. ( dial 9 for an outside number then the fax number)

These are the most common errors.

COPIER DAVE
09-22-2011, 12:42 PM
Thanks I'll try these.

RRodgers
09-22-2011, 02:53 PM
Have you selected the correct Marketing area for your country

Yep, it's that.

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