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work shop
11-08-2011, 09:14 PM
Hi i have a c253 which sometimes stops printing colour, i switch it off or open and close front cover and it start printing in colour again any clues please many thanks Dave N

acusso1234
11-08-2011, 09:40 PM
Hi i have a c253 which sometimes stops printing colour, i switch it off or open and close front cover and it start printing in colour again any clues please many thanks Dave N

Does it happens printing and copying too?

work shop
11-08-2011, 09:59 PM
Does it happens printing and copying too?

It has only happened when printing to it

acusso1234
11-08-2011, 10:07 PM
From the same PC?
On the KM site you can find several drivers. The one called "mono" allows only b&W prints on a color box.

mo0651
11-08-2011, 10:44 PM
Any error codes or oil can symbols on screen?

Ianizer
11-09-2011, 07:11 AM
Need clarification. Please describe the symptoms, in detail, from start to finish.

Are we talking a color/grayscale thing, or dropping CMY plates?

-I

work shop
11-09-2011, 07:12 AM
Thanks for your replys no p codes or anything else in the trokouble counters and level historys ok

work shop
11-09-2011, 10:10 AM
Need clarification. Please describe the symptoms, in detail, from start to finish.

Are we talking a color/grayscale thing, or dropping CMY plates?

-I
You print a colour job and it drops all the colour plates but works again if you reset doors or switch off and on

Ianizer
11-13-2011, 09:09 PM
You print a colour job and it drops all the colour plates but works again if you reset doors or switch off and on

HVPS springs to mind -- but I'm not in front of my resources.
-I

Speedy
11-13-2011, 09:34 PM
I had the same model do this to me no long after changing the transfer belt. It would do this when printing or copying. Turns out it was some kind of a problem with the transfer belt, I replaced it again which solved the issue. It could also be the clutch that provides drive to the belt that pushes down the rollers on the color units.

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