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bkamoga
12-15-2011, 12:33 PM
DEAR ALL; i have a c250 but when i enter in the IP adress,subnet mask,default gateway the machine tells me to
switch it off and then on, and when i do that the IP adress goes back to zero.ive tried several times but its the same case over and again what should i do......pliz help.

kingarthur
12-15-2011, 12:55 PM
are you sure that the m/c is telling you NOT to switch off as it is "accessing the network"

bkamoga
12-15-2011, 01:35 PM
yes it tells me to switch off but when l do it still no difference, the IP goes back to zero

mo0651
12-15-2011, 02:34 PM
You are switching off the main power inside the front door, not the sub power on control panel?

copymech
12-15-2011, 03:40 PM
sounds like dhcp is on and there is no dhcp server.

TheOwl
12-19-2011, 04:01 AM
I have seen this before and it was a problem with the NIC.

In my case, I had to replace the MFP board, but you might be able to get the NIC back online by initializing the NIC under the service mode.

With these machines, you can't change the IP address unless you select manual which turns off DHCP.

Yes you do need to use the power switch inside the front door and not the sub power switch on the control panel.

mrwho
12-19-2011, 05:03 PM
You might need to reset the NIC using the special firmware tool.

pepper38_cnd
12-20-2011, 12:41 PM
When I had this same problem, Mr Who's solution worked for me.

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