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peter@digitalswebsite.com
09-13-2012, 02:59 PM
Hey everyone

I have a Konica Minolta Bizhub 500 that says replace fuser, rebuilt the fuser, now it will not let me reset the counter, I go into trouble reset mode, then service mode , it lets me into service mode, hovever, when I select system 1 to go in and reset the counter, it just sits there, no matter what selection I make, it will not do anything, any ideas. I have never seen one do this
Thanks in advance

blaze2000
09-13-2012, 03:04 PM
Can you go into service mode directly? By that I mean NOT going through trouble reset mode.

peter@digitalswebsite.com
09-13-2012, 03:19 PM
No, it will not let me

Shadow
09-13-2012, 04:17 PM
power off the machine and reboot while holding down the utility/counter key.
then enter the service mode, enter the default access code and go from there.
if all else fails, beat it with a big stick.

blaze2000
09-13-2012, 04:48 PM
Then something else is wrong... Pull the fuser a double check all your connections (lamps, thermistors etc)... Then try the trouble reset again.

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