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tludden
11-15-2012, 07:59 PM
I have an MP3352 getting light washed out looking copies. Prints look fine. I did drum, developer, primary and SP2801 but no luck still washed out looking. I have the primary for copying maxed out just to make the copies look good??

Any suggestions?

Thanks

ruben
11-15-2012, 09:33 PM
If prints look good, I would focus on scanner optics.

sandmanmac
11-16-2012, 01:12 AM
x 2 on the scanner optics. You didn't mention doing them, and that should be the first thing you do when prints are fine and copies washed out. It's certainly not a dev/drum problem if prints are ok

tludden
11-16-2012, 11:39 AM
I did clean the optics. I am ordering a LED assembly hoping that will do it.

Thanks

Bantams
11-16-2012, 05:10 PM
If its somewhere really Cold it could be condensation building up in the Optics If that's the case its going to need the anti condensation heater fitting.

kannuki2
11-22-2012, 04:43 PM
Try to make a copy in 50% reduce and enlarge images to see if the density changes. It could be a tilt in the optic mirror.

Ollie1981
11-22-2012, 05:01 PM
Run Sp5990 - 06 Non Default and compare all values with the "Birth Certificate" which if you are lucky should be under the laminated card in the front door.

Had this problem a couple of times where the scanner gamma settings were all out of whack, dunno why, but re-inputting the values on the birth certificate brought the CQ back.

If it keeps forgetting them, it'll need an NVRAM

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