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Jhonjon
02-27-2014, 04:24 PM
Hi! I have a problem in KM 920, it jam in every cassette and bypass. Try to replace the vertical conveyance clutch and registration still the paper is stuck in pre transfer roller it didn't reach transfer unit. try to clean also the sensors in ADU fusing and exit. Misfeed code is J32-01. One thing i notice that the centering sensor is not lighting. I event try to interchange the sensor PS-44 and PS-54 to bypass sensor and no luck. Any thought regarding this issue is highly appreciated.

Mick01
02-27-2014, 10:47 PM
Hi,
I am confused, the jam code you quote indicates the paper has exited the fusing unit but not entered the paper exit unit.
Do you mean J31-02?

Flash
02-27-2014, 10:54 PM
Try the registration roller and bushings.

Jhonjon
02-28-2014, 07:20 AM
Hi,
I am confused, the jam code you quote indicates the paper has exited the fusing unit but not entered the paper exit unit.
Do you mean J31-02?
Hi! yes the code is J31-02 but it will not reach even in the transfer unit. Thats why i also clean the sensors in fusing ,exit and even in duplex. very rare that one paper will pass but the next will jam with the same location.

Jhonjon
02-28-2014, 07:22 AM
Try the registration roller and bushings.
Hi I already di-assemble the whole registration clean the roller and apply grease in the bushing.

Jhonjon
03-05-2014, 01:53 PM
Guys, I already resolved the issue the problem is transfer unit, I replace it by new one. It is arcking thou it dont have an error code. I spent 3 days on that machine isolating the problem.

Thanks for the suggestions...

sonypoland
04-01-2019, 05:17 PM
Guys, I already resolved the issue the problem is transfer unit, I replace it by new one. It is arcking thou it dont have an error code. I spent 3 days on that machine isolating the problem.

Thanks for the suggestions...


Hi. what part exactly was the cause of the failure? I have the same in 920 pro.

Toxic
04-01-2019, 08:42 PM
I think it should be this

A0Y5R70800 SEPARATING ASSY

sonypoland
09-03-2019, 01:11 PM
I think it should be this

A0Y5R70800 SEPARATING ASSY



I want to make sure before buying this part. In my machine the paper leaves the fusing but not entered the paper exit unit. One detail - Face down - stays in fusing and additionally information (Lower level M4 and pull out ADU unit) Face Up - comes out halfway with fusing from the machine without errors (only J32-01)

Toxic
09-03-2019, 02:16 PM
In that case this part is not your problem.
You have problem in fusing unit propably,maybe fusing exit sensor/actuator...
You are and user or a tech?

sonypoland
09-04-2019, 10:46 AM
I am a user with a very long experience. Info- J31-02. Lower level M4 and pull aut ADF unit. (when Feed down)

sonypoland
09-04-2019, 02:54 PM
Issue fixed. The reason was the sensor on the fuser PS2.

Toxic
09-04-2019, 06:17 PM
You mean ADU,not ADF? :)
Thank you for feedback. :D

sonypoland
09-05-2019, 10:44 AM
Of course ADU. Thanks for the help :)

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