geemcdoo
05-28-2014, 04:07 PM
Hi Guys
I have a strange problem when scanning or copying from the platen glass of the c451. The copies will come out with strange burn like marks on them. When I send the same page through the ADF the copies are fine. I've attached both copies (the clean one with the M in the top corner is from the ADF) to give you and idea.
I removed the glass and done a blank copy and the marks were still present ruling out the glass, I have also cleaned all the mirrors.
Any help would be much appreciated.
Regards
Jaime
I have a strange problem when scanning or copying from the platen glass of the c451. The copies will come out with strange burn like marks on them. When I send the same page through the ADF the copies are fine. I've attached both copies (the clean one with the M in the top corner is from the ADF) to give you and idea.
I removed the glass and done a blank copy and the marks were still present ruling out the glass, I have also cleaned all the mirrors.
Any help would be much appreciated.
Regards
Jaime