silviuwolf
07-24-2014, 10:16 AM
Hi experts,
Few weeks ago we bought a KM Bizhub 6501 (SH). Now, when we start printing, lines are printed from edge to edge of the page, no matter of size of paper. The most prominent is a magenta line. The lines appear on both faces even if we don't use duplex. After 50-60 pages the lines are cleaned and not appear until... next morning when we start again the machine.
I attached an image from this morning with the problem:
25784
Please advice what happens and how we can fix the problem?
Thank You very much.
Few weeks ago we bought a KM Bizhub 6501 (SH). Now, when we start printing, lines are printed from edge to edge of the page, no matter of size of paper. The most prominent is a magenta line. The lines appear on both faces even if we don't use duplex. After 50-60 pages the lines are cleaned and not appear until... next morning when we start again the machine.
I attached an image from this morning with the problem:
25784
Please advice what happens and how we can fix the problem?
Thank You very much.