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  1. #1
    Field Supervisor 500+ Posts
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    Apr 2014
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    Brother MFC 7360 N toner reset?

    HI Guys, the customer thinks that they installed a new toner, but the machine still says toner low. the color MFC have a toner reset sequence that i have used in the past for this. does anyone know if there is a way to reset the toner low thru the control panel, rather than rotating the reset disk on the side of the cartridge?
    thank you for any help. Jim

  2. #2
    Technician
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    Re: Brother MFC 7360 N toner reset?

    try these steps friend hope it works


    TN-450 Toner reset Instructions FAX / MFC / DCP Printer Series

    1.Open the front cover to the toner/drum section of the printer
    2. Press the Clear/Back button or Option and the following message should appear in the LCD
    display “Replace Drum? 1. Yes 2. No”
    3. RESET THE COUNTER IN THE FOLLOWING PROCEDURE BY PRINTER MODEL AND
    TONER TYPE

    MFC series: TN450 toner: Press the *, 1 and 2 button in this order
    Unknown Toner Type: Press the *, 0 and 0 button in this order

    DPC series: TN450 toner: Press the “Start” button, and press “arrow up” or “arrow down”
    button to display “12” on the LCD display. Then press the “OK” button.
    Unknown Toner Type: Press the “Start” button, and press “arrow up” or “arrow down”
    button to display “00” on the LCD display. Then press the “OK” button

    The message “Accepted” should be appear on the LCD display.
    4. After 2 seconds, “Cover Open” will appear on the LCD display.
    5. Close the front cover and the operation is now completed.

  3. #3
    Field Supervisor 500+ Posts
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    Re: Brother MFC 7360 N toner reset?

    Quote Originally Posted by jermaine View Post
    try these steps friend hope it works


    TN-450 Toner reset Instructions FAX / MFC / DCP Printer Series

    1.Open the front cover to the toner/drum section of the printer
    2. Press the Clear/Back button or Option and the following message should appear in the LCD
    display “Replace Drum? 1. Yes 2. No”
    3. RESET THE COUNTER IN THE FOLLOWING PROCEDURE BY PRINTER MODEL AND
    TONER TYPE

    MFC series: TN450 toner: Press the *, 1 and 2 button in this order
    Unknown Toner Type: Press the *, 0 and 0 button in this order

    DPC series: TN450 toner: Press the “Start” button, and press “arrow up” or “arrow down”
    button to display “12” on the LCD display. Then press the “OK” button.
    Unknown Toner Type: Press the “Start” button, and press “arrow up” or “arrow down”
    button to display “00” on the LCD display. Then press the “OK” button

    The message “Accepted” should be appear on the LCD display.
    4. After 2 seconds, “Cover Open” will appear on the LCD display.
    5. Close the front cover and the operation is now completed.



    Thank you Jermaine. very helpful.

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