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  1. #1
    Technician
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    Brother MFC-215C print issue

    Hi, I have a 2006 Brother MFC-215C that is showing some strange signs, what can it be?
    The print is out of focus and split. The issue is more evident on the edges. I've already tried aligning it via maintenance mode (code 65).
    The strange thing is that if I print the fax user settings, it prints them with no issue at all.

  2. #2
    Service Manager 10,000+ Posts
    Brother MFC-215C print issue

    Phil B.'s Avatar
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    Re: Brother MFC-215C print issue

    wow you want help but don't include samples of the issue nor do you tell us what you have done!

    "doctor it hurts"

    Where?

    "i dunno"

    What are you doing when you feel the pain?

    " i'm not sure"

    What time of day does it hurt?

    "i'm not sure"


    jeeez o flip

  3. #3
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    Re: Brother MFC-215C print issue

    Whooops! I scanned the sample image but forgot to attach as I sent the thread before finishing it! Sorry. As I said I tried the "advanced" alignment in the maintenance menu. The printer is of a friend of mine that said the issue started a few months ago, the printing image degraded over time.
    Thanks in advance
    Attached Images Attached Images

  4. #4
    Service Manager 10,000+ Posts
    Brother MFC-215C print issue

    Phil B.'s Avatar
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    Re: Brother MFC-215C print issue

    looks like it could be a fuser issue.

    what are the lifes on the drums belt fuser laser?

  5. #5
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    Re: Brother MFC-215C print issue

    Thank you... The printer though is inkjet, not laser... Sorry if I created confusion or mistook something.

  6. #6
    Service Manager 10,000+ Posts
    Brother MFC-215C print issue

    Phil B.'s Avatar
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    Re: Brother MFC-215C print issue

    Quote Originally Posted by dfabrici View Post
    Thank you... The printer though is inkjet, not laser... Sorry if I created confusion or mistook something.

    then clean the print heads

  7. #7
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    Re: Brother MFC-215C print issue

    I just tried, both the normal and the power purge, nothing changed... Can it be some misaligning in the paper feed? I really have no idea..
    I'm thinking.. Can it be a stained encoder strip?

  8. #8
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Brother MFC-215C print issue

    Is the encoder strip damaged or covered with ink ?

    Has the print head been replaced ?
    Check the print head serial number an input the correct print head serial number in maintenance mode.


    HTH
    Inauguration to the "AI cancel-culture" fraternity 1997...
    •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

  9. #9
    Service Manager 10,000+ Posts
    Brother MFC-215C print issue

    Phil B.'s Avatar
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    Re: Brother MFC-215C print issue

    Quote Originally Posted by dfabrici View Post
    I just tried, both the normal and the power purge, nothing changed... Can it be some misaligning in the paper feed? I really have no idea..
    I'm thinking.. Can it be a stained encoder strip?
    so you haven't cleaned the encoder? clean encoder - feeds - glass - externals and lube the rails should be in every TOUCH of the machine.

  10. #10
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    Re: Brother MFC-215C print issue

    I'm sorry, I'm not a technician, so I don't have that much training in maintenance.
    The print head is the original one, I just asked my friend, he never changed it.
    I'll try checking the encoder strip.

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